We hear it time and time again from our customers. A computer runs just fine, then is upgraded to the latest operating system, OSX 10.11 “El Capitan”, and suddenly starts running slowly. Why does El Capitan make some Macs run so slowly and perform worse than before? It all comes down to the type of …
This 2009 iMac model A1312 came to us with a suspected graphics chip issue, the computer booted to a screen with a gray box and no desktop, and the client was unable to launch finder or any programs. When we turned the computer on, we were greeted by a unusual display error–green and pink and …
Adware and malware are one of the more common software problems we deal with here at the shop. Customers bring us their computers that are acting strangely, running slower or warmer than normal, or delivering unwanted pop-up ads. Often, customers don’t even know how they got these unwanted programs on their mac. Malware, scamware, and …
Here’s an example of liquid damage where the Mac owner did everything right after someone spilled water on her computer. As we talked about before, Rice Isn’t The Answer, the key to saving your laptop after it gets wet is to act quickly. The computer was in our hands within hours of the accidental splashing. …
Broken LCDs aren’t the only cause of unusual colors and shapes on your screen. These green symbols on a white background appeared on an iMac screen that one of our customers brought in. The computer would only boot in safe mode and presented with this weird image on the display. From a distance, the screen …