We offer a free diagnosis for Mac computers that is completed within 24 hours of receiving your computer.
Turnaround time: We offer a 24 hour free diagnosis. The diagnosis will be complete within 24 hours of us receiving your computer. We will complete the diagnosis, send you a quote for repair, and once we have received your approval, we will continue with the repair. When the process is complete we ship your computer back to you via 2-3 day priority mail.
Shipping options: If you are utilizing our mail-in service note that we cover return shipping via USPS priority mail which is a 2-3 day service if you approve the repair. If you deny the repair we charge a $16 shipping fee to get your computer back to you. You have a couple choices for shipping your computer to us. You can pay for the shipping to get it to us and use any method you like, or you can choose to have us send you a padded laptop shipping box that includes a fedex ground label to get the computer to us for $25.
Warranty: There is a 30 day warranty on our service. If you approve of the repair that repair will carry a 30 day warranty.