This service is for us to attempt to recover data from a failing external hard drive. By selecting this service you agree to pay $200 if we are successful. If we are not able to recover your external drive, there will be no charge for the attempt.
Turnaround time: With a external drive data recovery attempt, recoveries generally take about 1-3 business days.
Shipping options: If you are utilizing our mail-in service note that we cover return shipping via USPS priority mail which is a 2-3 day service. You have a couple choices for shipping your drive to us. You can pay for the shipping to get it to us and use any method you like, or you can choose to have us send you a padded hard drive shipping box that includes a fedex ground label to get the computer to us for $15. If you would like to send your entire laptop into us for us to remove the hard drive for recovery, we offer a padded laptop mailing box with fedex ground return label for $25
Warranty: Before giving your data back to you we will send you a listing of the files recovered. Once you agree to this listing you pay the total due and we will have it ready for pickup as soon as possible. We store recovered data for 1 week (to allow you time to get it backed up). There is no warranty on our data recovery service.