This service is for replacing the glass panel on a 17 inch MacBook Pro with DVD slot. This will work for any 17″ MacBook Pro with the model number of A1297 on the bottom of the computer. If you are unsure what model you have, please just ask!
If the image on your display is fine but it looks like your computer has a cracked windshield, you have cracked glass and this is the correct service for you! If you are unsure what is wrong with your computer feel free to contact us and we will help you figure out what you need.
Turnaround time: We offer a 24 hour repair turnaround time on this service. If you are utilizing our mail-in service, we will complete the repair, send you an invoice (unless you prepay for the service), and once we have received payment we will pack and ship your computer back to you via 2-3 day priority mail. If you are a local customer, we will notify you that your repair is complete and ready for pickup within 24 hours of drop-off.
Shipping options: If you are utilizing our mail-in service note that we cover return shipping via USPS priority mail which is a 2-3 day service. You have a couple choices for shipping your computer to us. You can pay for the shipping to get it to us and use any method you like, or you can choose to have us send you a padded laptop shipping box that includes a fedex ground label to get the computer to us for $25.
Warranty: There is a 30 day warranty on our service. This warranty only covers defects in the new display assembly we install, but does not cover user damage such as cracks or spills.