This service is for replacing the LCD panel on a 13 inch MacBook Air.
Turnaround time: We offer a 24 hour repair turnaround time on this service. If you are utilizing our mail-in service, we will complete the repair, send you an invoice (unless you prepay for the service), and once we have received payment we will pack and ship your computer back to you via 2-3 day priority mail. If you are a local customer, we will notify you that your repair is complete and ready for pickup within 24 hours of drop-off.
Shipping options: If you are utilizing our mail-in service note that we cover return shipping via USPS priority mail which is a 2-3 day service. You have a couple choices for shipping your computer to us. You can pay for the shipping to get it to us and use any method you like, or you can choose to have us send you a padded laptop shipping box that includes a fedex ground label to get the computer to us for $25.
Warranty: There is a 30 day warranty on our service. This warranty only covers defects in the new LCD panel we install, but does not cover user damage such as cracks or spills.
Things to watch out for: When something hits the computer very hard, sometimes the backlight gets damaged as well as the LCD. Normally we can just replace the LCD and the backlight issues are purely cosmetic. As you can see in the picture below, a damaged backlight usually causes white spots on the LCD. Normally this white spot is only where the impact point is. So if the computer got hit from the back or front hard enough to damage the backlight, we can either replace the entire screen assembly, or just replace the LCD and ignore the cosmetic white spot.